Sberbank Business · iOS & Android · 2020

Banking for
business,
on the go

A mobile app that helps small and medium-sized businesses manage everyday financial tasks from anywhere.

Explore the case ↓
New payment form in Sberbank Business

Everyday business documents, made mobile

For entrepreneurs, a bank is more than an account balance. Payments, invoices and conversations with counterparties all need to move at the pace of the business.

The work focused on three high-frequency flows: creating a payment order, issuing an invoice and turning a conversation into an action.

Make the most common task feel effortless

A payment order is the entrepreneur’s core banking document. The redesigned flow reduces manual input, reuses known details and makes verification visible before the payment is sent.

Increase the speed of filling in text fieldsReduce the number of errors
Empty payment order form
Choosing a counterparty
Completed payment order form
SMS verification step
Payment order sent successfully

From invoice to signed documents in one flow

The form follows the order in which information is actually used. Entrepreneurs can add products and services, attach a stamp and signature, and create a certificate of completed works from the same invoice.

Reorder fields around real usageAdd a stamp and signatureCreate an act from an invoice
Invoice creation form
Adding a product or service to an invoice
Adding stamp and signature to an invoice
Creating a certificate of completed works
Invoice and certificate ready to export
Signed invoice document preview

Turn a conversation into a payment

Inside a counterparty chat, both parties’ payment details are already known. The assistant collects only the missing information, prepares the document and keeps the task in one channel.

Shorten document creationManage business in one channel
Counterparty conversation list
Empty counterparty conversation with document shortcuts
Assistant collecting payment information in chat
Payment ready for confirmation in chat

Built around what the bank already knows

The three flows use the same principle: start with information the bank already has, ask only for what is missing, and keep confirmation close to the action.